Hear what real customers have to say:
"Intelligently curated collection, with excellent depth & breadth of selection & pricing."
"I don't have the party excuse this time this was just for a tuesday night. Good service,
again great info on pretty much all the wines, few i wanted were out of stock but were popular
choices so its understandable."
"Great offers. Sometimes limited."
"Consistently good range, value for money when coupled with discounts. All round dependable."
"Good choice of wines but expensive unless you are able to take advantage of the money off if you spend over a certain amount but it's often £120. Occasionally however, you can 'hit the jackpot ' if one of your favourite wines is on offer and you can get money off for spending over £120. Trouble is, once you've made a bit of a killing on the price, the wine seems to disappear a lot faster??!"
"Incredible range of wines with Waitrose - so much to choose from so customers can always find the right wine they are looking for. A particular standout feature with Waitrose is the pre-mixed cases, they are clearly put together with care and thought, and the website it super user friendly, splitting these in to many different categories, again helping the user find exactly what they want. Fantastic!"
"Large selection ranging from inexpensive to more "luxury" items. Can be expensive compared to others for
items available elsewhere. Offers and popular products can be prone to selling out quickly."
"Although the ideal is to order a case of a dozen bottles, it is rare for there to be sufficient stock
of our favourite Madeira for us to be able to order twelve. Ah well, I just have to keep on checking!
I wish there was a "notify me when new stock arrives" option."
"Good quick service"
"Always something for every taste."
"I found ordering with Waitrose Cellar a postive, fulfilling experience!"
"Their name is a watchword for service & efficiency."
"Great after sales - had one corked St. Leo from 6 and not only did they replace it they gave me a refund too."
"Always look for a wine on special offer as guaranteed a bargain. Normal prices are fair value."
"Good value and excellent service."
"Very good offers in the run up to Christmas, which included a magnum of Bollinger as a gift for me!"
"Waitrose - like Bollinger - not cheap but excellent quality."
"Excellent service from The Mainland .One of the firms that deliver to Norther Ireland.
They should make that clear on their site. Highly recommend!"
"Fast, quality wines at good prices. Waitrose are unbeatable."
"Tend to be more expensive than competitors even when wines are on offer."
"Occasionally unusual wines on offer which are interesting."
"Helpful prompt service."
"Good customer service if you have a problem."
"Excellent Prosecco and Champagnes."
"Excellent service, exactly what I had ordered."
"Waitrose stock first class wines, and wines I would have never thought of trying but
they are not the cheapest. Service instore and online first class - obvious not as specialist as others."
"A good retailer, with high level of customer service. They make one feel valued."
"Always vouchers avaliable to use with Waitrose,got a good deal on Pol Roger from them."
"You get what you pay for!"
"Always worth a look. Often stock 'something different'."
"They have a different selection of wines than some other retailers."
"Good customer service when they make a mistake."
"Great choice, good options for delivery and great value."
"Reductions are genuine, the waitrose own range is very reliable and darjeeling extensive."
"Good value for fine wine."
"Always a first class service."
"On the whole good all round!"